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Spartan Digital Media Solutions Ltd - Privacy Policy

The following Privacy Policy shall apply to users registering on or after 7 March 2011, as from the date of registration.
This policy tells you about how we use and protect your personal information.
Contents

• Scope
• Controlling and Processing Parties
• Collection
• Marketing
• Use
• Our Disclosure of Your Information
• Information You Share on Spartan
• Using Information on Spartan
• Cookies
• No Spam, Spyware or Spoofing
• Account Protection
• Accessing, Reviewing and Changing Your Personal Information
• Security
• Third Parties
• General

This Privacy Policy describes how we handle your personal information for our services on the Spartan websites. It applies generally to the spartan.uk.com website and content and other related websites where this policy appears in the footer of the page. Some Spartan-branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.
Our subsidiaries', affiliates’ and joint ventures’ privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global Spartan trading community. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on 7 March 2011.

When you use the Spartan services, you agree that:
Spartan Digital Media Solutions Ltd, Registered in England and Wales No. 06703332 whose address is: Centrix House, Keys Park Road, Hednesford, Staffordshire, WS12 2HA process your personal information to deliver the services Spartan provides under the User Agreement and within the framework and according to the principles laid down in this Privacy Policy.

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United Kingdom.
We may collect and store the following personal information:

• email address, physical contact information
• transactional information based on your activities on the sites;
• shipping, billing and other information you provide to purchase or ship an item;
• community discussions, chats, dispute resolution, feedback, correspondence through our sites, and correspondence sent to us;
• other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
• additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);
• information from other companies, such as demographic and navigation data; and
• other supplemental information from third parties (for example, if you incur a debt to Spartan, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver’s licence, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information on other users and information we collect from other companies and use it to improve and personalise our services, content and advertising. If you don't wish to receive marketing communications from us then please notify us accordingly in your account details profile section.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

• provide the services and customer support you request;
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customise, measure and improve our services, content and advertising;
• tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and
• compare information for accuracy, and verify it with third parties.

We may disclose personal information to respond to legal requirements, enforce our policies, or protect anyone's rights, property, or safety.
We may also share your personal information with:

• Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and customer support).
• Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
• Law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Spartan user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints or anything else that we deem relevant.
• Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)
• We do not store credit card details nor do we share customer details with any 3rd parties other than expressed above;

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from those who attempt to carry out fraudulent or illegal activities on the site, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Your user ID is displayed throughout Spartan (and so available to the public) and is connected to all of your Spartan activity. Other people can see your purchases and feedback if you leave them. Notices sent to other community members about suspicious activity and policy breaches on our sites refer to user IDs and specific items. So, if you associate your name with your user ID, the people to whom you have revealed your name will be able to personally identify your Spartan activities. If you are a business seller, your contact details (such as name and geographical address) may be visible.
If you access our sites from a shared computer or a computer in an internet café, certain information about you, such as your user ID or reminders from Spartan, may also be visible to other individuals who use the computer after you.

Spartan enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users.
You agree to use user information only for:

• Spartan transaction-related purposes that are not unsolicited commercial messages;
• using services offered through Spartan (e.g. payment, postage and fraud complaints), or
• other purposes that a user expressly chooses.

We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:

• We offer certain features that are available only through the use of cookies.
• We use cookies to help identify you and maintain your signed-in status.
• Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
• You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.
• You may encounter cookies from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)

We and our users do not tolerate spam. To report Spartan-related spam or spoof emails to Spartan, please contact us through the ‘Contact Us’ section of the site. You may not use our communication tools to send spam or otherwise send content that would breach our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your Spartan password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Spartan and change your password.

You can see, review and change most of your personal information by signing on to Spartan. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request to Customer Service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Spartan User Agreement, and take other actions otherwise permitted by law.

Your information is stored on our servers located in the United Kingdom. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Spartan does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted. In addition, we will notify you via email at the address you provide to Spartan. If our help pages do not answer the questions you may have related to the Privacy Policy, you can write to the Data Controller within the European Union: Spartan Digital Media Solutions Ltd, Centrix House, Keys Park Road, Hednesford, Staffordshire, WS12 2HA,  or you may contact Spartan Customer Support.